Our Client Base

A. Munro & Associates specializes in assisting small to medium-sized businesses that find themselves unable to reach franchise expectations or dealer principle expectations, due to management changes, market shifts, and community employment adjustments.

Our Endorsements:

 

"Andrew Munro started working with my Sales Department mid December 2010. He not only evaluated my people, he got me thinking and I re-evaluated myself.

 Andrew has the unique ability to actually have people apply the proper processes which in turn produce positive results. My Sales Team can see the benefits because they are experiencing success.

 Initially Andrew worked with our people twice a week for the first month. Now he comes twice a month and I intend to keep this schedule in the future.

 Our Average Gross Profit per vehicle has increased by $500 and we just set a March Sales Volume Record for this Dealership. I believe we’re just getting started.

 Andrew Munro’s coaching and training has been a wise investment for Honda House."

 John Elliot

President

Honda House Chatham Ontario Canada

 

"Andrew Munro is passionate about the automotive industry. It is this passion that has fuelled his desire and knowledge. In having the privilege to work with Andrew when he was a senior manager in a domestic dealership, I found his enthusiasm, care and concern for his team, vast industry knowledge and willingness to learn and discuss new approaches to be both refreshing and rare. Andrew is both a salesperson's sales manager and a customer-centric manager and leader. Andrew has much knowledge and passion to share!"

Chris Schulthies President Wye Management

     

 

“Andrew's extensive background in the automotive industry makes him a valuable resource for increasing profits. It takes two things to make a dealership successful ... superior products and great training. Andrew provides the great training. It is a pleasure to recommend his services.”

Paul Webb, CEO, Paul Webb Training

 

“Andrew's results as GM at a competitor had impressed me & he was recommended by a trainer who our group has used for many years. He discussed & analysed our situation & worked with our managers to assess what motivated them & where we could rapidly improve. Results quickly improved [20%] and have been sustained. I recommend him highly. A visit with Andrew would be time well spent.”

John Purkiss
Brantford Honda

Top qualities: Personable, Expert, Good Value

Hired Andrew as a Business Consultant in 2010

 

 

“My sales management and sales staff very quickly took ownership of Andrew's concepts, processes and techniques which has had a very direct effect on getting the results we were looking for.

Positive results in a very competitive market has given my sales staff jump in their step and money in their pocket.”

Chuck Clayton
Clarington Honda

Top qualities: Great Results, Expert, Good Value

Hired Andrew as a Business Consultant in 2010


 

“Andrew brought a innovative style of consulting to our dealership. His methods of coaching and consulting helped us refocus our objectives this year in both new and used car departments. He offers a very positive approach in his style of training. A definite must have in today's changed market place.”

Mike Logan
General Sales Manager
Brantford Honda

Top qualities: Personable, Expert, Creative

Hired Andrew as a Business Consultant in 2010

 

“Andrew Munro has given me the tools to actualize on my goals. I am reinvigorated in my work, maximizing my profitability, and full of hope for the future. He has converted one of the world’s biggest skeptics. I am happier both at work and in my personal life. Thank you,”

Joshua Baxter
Business Manager
Clarington Honda

Top qualities: Great Results, Personable, Expert

Hired Andrew as a Business Consultant in 2010

 

“Andrew's training and skills set that he brought to our facility were outstanding. We realised instant results (our business office gross doubled overnight, we had our best sales week while Andrew was here,our vehicle gross has improved as has our closing ratio.)

Andrew was able to help us with a solid sales process as well as greatly improving staff morale and productivity.

Thank you Andrew."

Sam Caruso
Sales Manager
Clarington Honda

Top qualities: Great Results, Personable, Expert

Hired Andrew as a automotive consultant in 2010

 

“As an Area Sales Manager it was my responsibility for a territory to ensure the promotion and sales of GM's Optimum Certified Used Vehicle program was a success. I worked closely with Andrew Munro as Lee Munro Chevrolet fell within my territory. It was great to work with an individual such as Andrew that expressed such passion and motivation to succeed. This attitude certainly was seen through the success of the Optimum program at the store as he continuously ranking high within the district for Optimim sales.”

Brad Dickerson, Area Sales Manager, Motors Insurance Corporation



“I worked with Andrew as a trainer to assist Andrew in building a strong sales process for his team. He adapted extremely well to new concepts and was able to coach his team through the implementation of same. A strong negotiator who jumped in to assist his team at every opportunity. Winning was his forte.”

Peter Hubbard Owner, Peter Hubbard Automotive Sales & Lease Training


“I have had the honour of working with Andrew for approx. 8 years. I have always been impressed with Andrew's ability to speak to people, both staff and customers alike. He is a great team leader and has a natural ability to mentor and train his staff. He has always had full authorization to purchase vehicles. This gives Andrew a tremendous understanding of the ever-changing industry. Andrew juggles multiple tasks, from print and radio advertising to inventory management and so much more. He is a dependable, trustworthy, dedicated and respected manager. I am happy that he doesn't work for our competition!”

 

“I have known Andrew Munro in a variety of capacities for many years. He has been a valued customer of mine for a couple years.
Andrew is organized, efficient, extremely competent, and has an excellent rapport with people of all ages. His communication skills, both written and verbal, are excellent.
In summary, I highly recommend Andrew for any position or endeavor that he may seek to pursue. He will be a valuable asset for any organization."

 

“Andrew introduced me to Automotive Sales. A true professional Andrew is always studying ways to improve himself and his sales staff. He sets a high bar but always gives his staff the tools to reach their goals."

 
“Andrew has many great talents and abilities combined with a phenomenal attitude for success not only for himself but for all who enter into his daily life. I worked directly with Andrew for six months, starting as a customer service oriented new hire sales person with no sales history. In the six months that I had the privilege of being under Andrews watchful eye, I received the education of how to become a better person and how to translate those abilities into assisting people with large financial transactions. In this time I was also trained in leadership abilities and qualities that befit any sales team for any environment. Because of this watchful training and mentoring style I was top salesman in our location within 4 months. In further research of the leadership field and sales fields I have come to realize that Andrew's knowledge and abilities traverse the entire spectrum of sales. The ethics and morals involved in making a sale and all the reasons why different approaches work or do not work.
For these reasons I would recommend Andrew Munro for any position that he deems fits, as it would be an honor for a company to have such a valued asset to their team. On a personal and professional note would enthusiastically work with Andrew again.”


“In my 3 month contract of improving Internet marketing at Lee Munro, Andrew showed what a great sales manager should be.


His customer service was above exceptional, helping the customer both in walking them through the sales process, and taking care of any concerns, or troubles they might have had.

The training he provided to his staff was exemplary. Just overhearing the sales training has increased my sales enormously. I owe a great debt to Andrew for this as within 2 weeks of leaving Lee Munro, our sales have doubled.

His positive approach to life, is spread to all the staff, and encourages them to be the best that they can be at whatever they do.

Andrew Munro is defiantly among the top Sales Managers I have ever had the pleasure in dealing with.”

Client Industries

We are proficient at serving clients from a wide range of industries, including:

• North American Dealerships
  
• Import Dealerships
  
• High End Furniture Sales